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Mental health PPC campaign: 13.7× return on ad spend for a US clinic

A US mental health clinic wanted more patient inquiries and appointment bookings. We managed its Google Ads campaign from February 2023 to June 2025, using behavioral keyword targeting and geo-optimized campaigns. Over that period it delivered 5.28K conversions at $3.85 each.

No obligation. We review your website and any Google Ads account before we talk.See the results

  • 13.7×return on ad spend
  • 5.28Kconversions
  • $3.85cost per conversion
Appointment requests for a mental health clinic A list of appointment requests from Google Ads, such as individual therapy intake, couples counseling, a psychiatry evaluation and an online therapy session, most marked as booked. A floating card shows a 13.7 times return on ad spend from February 2023 to June 2025. A map card shows ads by service area. A results card lists 31.8K quality clicks, 5.28K conversions, $3.85 per conversion and $20.3K total spend. A sample search ad offers licensed therapists in person or online, with a free 15-minute consultation. Appointment requests Mental health clinic · Google Ads REQUESTSTATUS Individual therapy intakeSearch · therapist near meBookedCouples counselingSearch · couples counselingBookedPsychiatry evaluationCall from ad · 4 minCall backOnline therapy sessionSearch · online therapyBooked Google Ads 13.7× return on ad spend Feb 2023 – Jun 2025 Geo-optimized Ads by service area Telehealth by state Feb 2023 – Jun 2025 Quality clicks31.8K Conversions5.28K Cost / conv.$3.85 Total spend$20.3K Ad · yourpractice.com Licensed therapists, in person or online Free 15-min consult Insurance accepted
Illustration. Requests, keywords and ad text are examples; figures are from this account.

The project

More inquiries and booked appointments for a mental health clinic

The brief

A mental health clinic in the United States wanted more patient inquiries and appointment bookings from Google Ads, at a cost that made each new client worthwhile.

What we did

We managed a Google Ads campaign built on behavioral keyword targeting, matching ads to the services people search for, and geo-optimized campaigns focused on the areas the clinic serves, designed to scale lead generation.

What changed

From February 2023 to June 2025, the account turned 31.8K quality clicks into 5.28K conversions at $3.85 each, on $20.3K of total spend, with a 13.7× return on ad spend. On average that is about $700 of ad spend and 182 conversions a month.

Kept private: the clinic's name, location and ad copy, to protect the practice and its clients. Ask us on a call about the setup in more detail.

How we ran it

How the campaign worked, and what mental health changes

Here is what each part of this account's setup does, and how mental health marketing changes the way it works.

  • Behavioral keyword targeting

    What it does
    Builds campaigns around the words people use when they look for help, such as a type of therapy, a concern or "therapist near me", each matched to the right service page.
    In mental health
    Copy that names the service rather than the person's condition, such as "Anxiety therapy in your city" instead of "Are you anxious?", feels safer and doesn't imply you know someone's health.
  • Geo-optimized campaigns

    What it does
    Focuses ads on the areas the clinic serves, with budgets and bids adjusted by location.
    In mental health
    Online sessions should only be advertised where clinicians are licensed, while in-person services target a realistic travel distance from the office.
  • Conversion tracking

    What it does
    Counts appointment requests and calls, so bids and reports follow real bookings rather than clicks.
    In mental health
    Keep condition details out of tracking: no diagnoses in page URLs, form fields or conversion names sent to Google.

For your practice

What could Google Ads return for your practice?

Return on ad spend depends on what a new client is worth to you. Put in your own numbers to see what you could afford to pay for each enquiry.

Your practice in numbers

The starting values are examples, not benchmarks or predictions.

$
$
%
$

Return on ad spend

3.7× estimated

Enquiries a month
12.5
New clients a month
4.4
Client revenue a month
$3,675

You break even on ad spend while each enquiry costs less than $294. For reference, this clinic's conversions averaged $3.85 each over 29 months; your cost depends on your market and services.

Revenue counts session fees over each new client's course of care. It leaves out clinician time and other costs, and only works if your team has room for the new clients.

Add these numbers to my proposal

FAQ

Questions about this project

Something else? Ask us directly and we'll answer it in our reply.

Who was the client?

A mental health clinic in the United States. We don't name healthcare clients without their written permission, so this page describes the type of practice, the goal and the results instead.

What counted as a conversion?

Conversions are the actions the clinic's Google Ads account was set up to count. For your practice, we agree which actions count before launch, such as calls, appointment requests and contact forms, and keep condition details out of what's sent to Google.

How is the 13.7× return on ad spend calculated?

Return on ad spend divides the conversion value recorded in the account by the ad spend. It depends on the value set for each conversion, so for your practice we'd base those values on booked first sessions and your real session fees.

Can you advertise therapy and mental health services on Google?

Yes, within Google's policies. Health is a sensitive category, so ads can't use remarketing lists, Customer Match or lookalike segments, and we rely on search intent and location instead. Drug and alcohol addiction treatment ads need certification before they can run.

Do you keep patient information out of Google Ads?

Yes. We keep diagnoses and conditions out of page URLs, form fields and conversion names, and keep ad tags off intake forms. Google only receives that a request or call happened, not who made it or why.

Can you run ads for telehealth sessions?

Yes. Online-session ads run only in the states where your clinicians are licensed, and in-person services target a realistic travel distance from your offices.

How much should a therapy practice spend on Google Ads?

It depends on your market, services and how many new clients your clinicians can take. This clinic's spend averaged about $700 a month over the period shown. We recommend a budget that matches your open caseload, so you don't pay for enquiries you can't book.

Will we own the Google Ads account?

Yes. We work in your own Google Ads account or create one in your practice's name, so the campaigns and their history stay with you.

Contact us

Tell us what you want your marketing to achieve

Send a few details about your business and what you need. We reply with a clear next step: a consultation, a written proposal or a free marketing audit.

  • We review your website and current marketing before we talk
  • You get a written scope and next steps, not a generic pitch
  • Healthcare and medical billing: advertising and privacy rules flagged early
Not ready for a proposal? Get a free marketing audit

Request a free proposal

We review your website first, then reply with the services and scope that fit.

No obligation. We review your site before we talk.

Insights

Guides for mental health practices

Practical advice on filling caseloads, advertising within Google's health rules and measuring what a new client is worth.

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