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Google Ads success in healthcare: 9.69K conversions for a healthcare provider

A healthcare service provider wanted to grow patient acquisition and bring its cost per conversion down. We ran data-driven Google Ads campaigns built on keyword targeting, smart bidding and location-focused ad sets. In Q2 2025 alone, the account delivered 4,867 conversions at $1.53 each.

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  • 9.69Kconversions
  • 1.68Mimpressions
  • $9.07cost per conversion overall
Google Ads account overview for a healthcare provider An account overview shows 9.69K conversions, 1.68M impressions and a cost per conversion of $9.07, with the three parts of the strategy listed as active: keyword targeting, smart bidding and location-focused ad sets. A floating card shows Q2 2025: 4,867 conversions at $1.53 each. A bar chart compares cost per conversion, $9.07 overall against $1.53 in Q2 2025, drawn to scale. A map card shows separate ad sets for each service area, and a policy card notes that Google allows location targeting for health ads but not remarketing lists or Customer Match. Account overview Healthcare service provider · Google Ads Conversions9.69K Impressions1.68M Cost / conv.$9.07 STRATEGYSTATUS Keyword targetingHigh-intent service searches Active Smart biddingBids set toward tracked conversions Active Location ad setsBudgets by service area Active Q2 2025 4,867 conversions at $1.53 each Same account, one quarter Ad sets by area One ad set per service area Cost per conversion Lower is better Overall average$9.07 Q2 2025$1.53 Google health ads policy Location targetingAllowed Remarketing listsNot allowed Customer MatchNot allowed
Illustration. Figures are those reported for this account; campaign labels describe the approach.

The project

More patients from Google Ads, at a lower cost for each one

The brief

A healthcare service provider wanted more patients from Google Ads without paying more for each one. The goal was to scale patient acquisition while lowering the cost of every conversion.

What we did

We ran data-driven Google Ads campaigns that combined three things: keyword targeting around the searches patients make, smart bidding toward the conversions the account tracks, and ad sets focused on the locations the provider serves.

What changed

Across the period shown, the account recorded 9.69K conversions from 1.68M impressions, at an average of $9.07 per conversion. In Q2 2025 alone it delivered 4,867 conversions at $1.53 each, scaling patient acquisition while reducing costs.

Kept private: the client's name, location and ad copy, to protect their business and their patients. Ask us on a call about the setup in more detail.

How we ran it

Three parts of the strategy, and why each matters in healthcare

Here is what each part of this account's strategy does, and how healthcare changes the way it works.

  • Keyword targeting

    What it does
    Builds campaigns around the searches people make when they are ready to book, grouped so each ad matches the search behind it.
    In healthcare
    Patients search by symptom, treatment and location. Excluding job, training and research searches keeps the budget on people who can become patients.
  • Smart bidding

    What it does
    Google sets each bid in real time, using signals such as device, location and time of day, to win as many conversions as possible within your target.
    In healthcare
    It learns from the conversions you track, so counting real patient actions, such as calls and booking requests, matters more than any bid setting.

    Source: Google Ads Help, Smart Bidding

  • Location-focused ad sets

    What it does
    Gives each area the provider serves its own ad set, so budget, bids and ad copy can follow patient demand in each location.
    In healthcare
    Google still allows location targeting for health ads, but not your data segments such as remarketing lists, Customer Match or lookalike segments.

    Source: Google Ads policy, health in personalized advertising

Your account

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FAQ

Questions about this project

Something else? Ask us directly and we'll answer it in our reply.

Who was the client?

A healthcare service provider. We don't name healthcare clients without their written permission, so this page describes the type of business, the goal and the results instead.

What counted as a conversion?

Conversions are the actions the client's Google Ads account was set up to count. When we plan your account, we agree which actions count before launch, such as calls, booking requests and enquiry forms, so your reports reflect real patient demand.

Why is the Q2 2025 cost per conversion so much lower than the overall figure?

The $9.07 is the average across the whole period in the account overview, while $1.53 covers Q2 2025 alone. A long-period average includes every stage of an account's life; a single quarter shows how it was performing at that point.

Can you get the same results for my practice?

We can't promise the same numbers. Cost per conversion depends on your specialty, location, competition, budget and how quickly your team follows up with enquiries. After reviewing your account and website, we'll tell you what's realistic and how we'll measure it.

Do you work with my specialty?

Our Google Ads portfolio includes a mental health clinic, an orthopedic practice, this healthcare service provider and a medical billing company. Tell us your specialty and services and we'll share the most relevant examples.

How do you handle Google's healthcare ad rules?

We build campaigns around Google's healthcare policies. Health ads can't use remarketing lists, Customer Match or lookalike segments, so we rely on search intent and location targeting instead. Some services, such as addiction treatment, also need certification before ads can run.

Will we own the Google Ads account?

Yes. We work in your own Google Ads account or create one in your business's name, so the campaigns and their history stay with you.

What budget do we need to start?

It depends on your market and goals. Your proposal recommends a starting budget based on search demand in your area and what a new patient is worth to you, and we only suggest increases once tracking shows the leads are good quality.

Contact us

Tell us what you want your marketing to achieve

Send a few details about your business and what you need. We reply with a clear next step: a consultation, a written proposal or a free marketing audit.

  • We review your website and current marketing before we talk
  • You get a written scope and next steps, not a generic pitch
  • Healthcare and medical billing: advertising and privacy rules flagged early
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Insights

Google Ads guides for healthcare

Practical advice on tracking, targeting and measuring healthcare ads, written from the accounts we manage.

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